HEA is committed to providing a safe, respectful environment for all students and staff.

Campus safety

• Emergency contact details are displayed across campus and available on the HEA website and LMS.
• First aid kits and trained first aid officers are available on campus.
• Security and incident reporting procedures are outlined in the Student Handbook.

Policies and support

• Bullying, harassment, and discrimination are not tolerated. HEA has clear policies and complaint procedures.
• Sexual assault and sexual harassment support, including confidential referrals to external services.
• Emergency and crisis support contacts (police, ambulance, mental health crisis lines).

How to report concerns

If you experience or witness unsafe behaviour, harassment, or discrimination:

1. Contact a staff member, student services, or the Student Support team immediately.
2. Submit a formal complaint via the HEA complaints and appeals process.
3. Access external support services (police, counselling, legal support).

Report any health and safety concerns or hazards to appropriate staff members immediately.

Report any suspicious online activity or cyber abuse immediately. This includes cyberstalking, trolling, fake accounts, online hate, and doxing.

Report any incidents of sexual harassment, assault, or discrimination to HEA’s Dean or CEO.

Report Concerns: If you encounter or witness any behaviour that you believe constitutes bullying, harassment, discrimination, or gender-based violence you are encouraged to report it. HEA has a zero-tolerance policy for such behaviour and reporting incidents helps ensure a safe learning environment for everyone.

Reporting Procedures

How to Report: You can report any incidents of bullying, harassment, or discrimination to HEA through various channels. This includes:

If you are immediate danger, call Police on 000.

Confidentiality: All complaints are handled with confidentiality and respect. You can expect that your concerns will be addressed promptly and fairly, with the aim of resolving issues in a just manner.

No Retaliation: HEA does not tolerate any form of victimization or retaliation against those who report misconduct. You are protected when you come forward with concerns.