HEA recognises the importance of student wellbeing.
Wellbeing and counselling support may be available to assist students experiencing personal, emotional, or study-related challenges. Students are encouraged to seek support early and access services in a confidential and respectful manner.
Immediate Help
Emergency Services
If there is a risk of immediate harm to yourself or others, call Emergency Services on 000.
If you need to speak with someone urgently, the following free and confidential services are available 24 hours a day.
24/7 Support Services (Australia)
Lifeline
Crisis support for people feeling overwhelmed or distressed
📞 13 11 14
💬 https://www.lifeline.org.au
Beyond Blue
Support for anxiety, depression, and mental health concerns
📞 1300 22 4636
💬 https://www.beyondblue.org.au
Headspace (ages 12–25)
Mental health and wellbeing support for young people
📞 1800 650 890
💬 https://headspace.org.au
1800RESPECT
Support for sexual assault, domestic and family violence
📞 1800 737 732
💬 https://www.1800respect.org.au
Mensline Australia
24/7 support for men
📞 1300 78 99 78
🌐 https://mensline.org.au
Booking an Appointment
Students can request a wellbeing or counselling appointment by:
- Completing the Student Support Request Form
- Contacting the Student Support team directly
Book an appointment by contacting us below:
studentsupport@highereducationaustralia.org
1300 619 754
Critical Incidents
Unitech provides support for students affected by critical incidents that significantly impact wellbeing.
Critical incidents may include serious illness, injury, trauma, or other unexpected events. Support and reporting processes are managed in accordance with institutional procedures.
Further information is available in:
Sexual Harm and Safety Support
Unitech does not tolerate behaviour that is intimidating, abusive, threatening, or disrespectful, including sexual harassment or sexual assault.
Support is available to students regardless of whether an incident occurred on or off campus.
Students are encouraged to seek support and report incidents if they feel safe to do so.
External Support Services
Sexual Assault Crisis Line Victoria
📞 1800 806 292 (24/7)
🌐 https://www.sacl.com.au
Safe Steps Family Violence Response Centre (Victoria)
📞 1800 015 188 (24/7)