Skip to content
  • Agents
  • Contact Us
  • Student Hub
Skip to main content
Higher Education Australia

Higher Education Australia

About

  • About HEA
  • Purpose and Principles
  • Our Philosophy

Our People

  • Leadership and Governance

Latest Updates

  • News and Events

Experience

  • Student Life
  • Our Campus
  • Living in Melbourne

Current Students

  • Hand supporting a graduate with mortarboard in a circle of starsStudent Hub
  • Staying Safe
  • Student Handbook
  • Policies and Procedures
  • Canvas (LMS)
  • Library and Databases

Courses

  • Master of Information Technology

Learning & Teaching

  • How You’ll Learn
  • Professional Edge
  • What You'll Graduate With

Applying

  • How to Apply
  • Domestic
  • International
  • Recognition of Prior Learning (RPL)

Financial Information

  • Fees and Refunds

Information

  • Employer Overview

Connect with us

  • Partner With HEA
AboutAbout HEAPurpose and PrinciplesOur PhilosophyOur PeopleLeadership and GovernanceLatest UpdatesNews and Events
ExperienceStudent LifeOur CampusLiving in MelbourneCurrent StudentsStudent HubStaying SafeStudent HandbookPolicies and ProceduresCanvas (LMS)Library and Databases
CoursesMaster of Information TechnologyLearning & TeachingHow You’ll LearnProfessional EdgeWhat You'll Graduate With
ApplyingHow to ApplyDomesticInternationalRecognition of Prior Learning (RPL)Financial InformationFees and Refunds
InformationEmployer OverviewConnect with usPartner With HEA
Apply Now
Apply Now
Home/Student Life/Student Hub

Student Hub

Student Handbook

handbook | Higher Education Australia
Open the Handbook
See all student documents

Learning Management System

lms | Higher Education Australia
Login to Canvas
Learn about Canvas
Academic
Support
→
Accessibility &
Inclusive Support
→
International
Student Support
→
Student Voice &
Representation
→
Four young adults in casual clothes, chatting outdoors in a park-like setting.
Wellbeing &
Counselling
→

Forms and Applications

PDF

Student Admission Form

216 KB

PDF

Assessment Extension Request Form

191 KB

PDF

Student Fee Refund Form

201 KB

PDF

Student Formal Complaints Form

201 KB

PDF

Application for Credit and Recognition of Prior Learning Form

227 KB

PDF

Application to Defer Suspend or Withdrawal Form

202 KB

All forms

Policy Documents

PDF

Student-Handbook

583 KB

PDF

Student-Wellbeing-and-Support-Policy-V5.0

231 KB

PDF

Student-Orientation-Policy-V5.0

218 KB

PDF

Student Fees and Refunds Policy V5.0

224 KB

PDF

Student-Complaints-and-Appeals-Policy-V5.0

235 KB

PDF

Student-Academic-Progression-Policy-V5.0

230 KB

All policies

Procedure Documents

PDF

Student-Wellbeing-and-Support-Procedure-V5.0

286 KB

PDF

Student-Orientation-Procedure-V5.0

259 KB

PDF

Student Fees and Refunds Procedure V5.0

255 KB

PDF

Staff-Complaints-and-Appeals-Procedure-V5.0

243 KB

PDF

Student-Academic-Progression-Procedure-V5.0

273 KB

All procedures

About

  • Purpose and Principles
  • Leadership and Governance
  • Legal and Information
  • Financial Standing
  • Employers

Study

  • How to Apply
  • Domestic Students
  • International Students
  • Recognition of Prior Learning

Students

  • Student Hub
  • Student Handbook
  • Policies and Procedures

Connect

  • Contact Us
  • Feedback
  • Partner With HEA
Australian Aboriginal Flag Torres Strait Islander Flag

Higher Education Australia acknowledges the Traditional Custodians of the lands on which we operate. We pay our respects to Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander peoples.

Level 6, 1 Queens Road, Melbourne, VIC 3004

Higher Education Australia is registered with the Tertiary Education Quality
and Standards Agency (TEQSA) as a Higher Education Provider
TEQSA Provider ID: PRV14405 – CRICOS ID: 04465A

Phone: 1300 767 087

© 2026 Higher Education. All rights reserved.
Privacy Policy Accessibility Statement